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All ANGEL’S GIFT CAVIAR products are perishable. Routine returns and exchanges are not accepted.

If an objectively documented problem is proven to be the responsibility of ANGEL’S GIFT CAVIAR, we accept full responsibility. The customer may choose:

  • A full refund, or
  • A replacement of the affected product.

ANGEL’S GIFT CAVIAR covers all applicable shipping and return-shipping expenses for confirmed company errors.

How to report an issue

Customers must document the issue upon unboxing with photographs and video, and preserve the product and original packaging for review.

Please contact us within 24 hours of receipt at tk***********@***il.com or +1 301 828 6399, and include your order number, photographs (including a photograph of the Fresh Tag), and a description of the issue.

Subjective taste dissatisfaction after consumption does not qualify as a return.