Return & Consumer Safety Policy
- Angel’s Gift business practices follow the Maryland Food Safety Act, the FDA, and other pertinent federal, state, and local food safety rules and regulations.
- Angel’s Gift corporate mission is to safeguard the public health and promote public welfare by protecting the consuming public from injury by product use and by protecting the purchasing public from injury by merchandising deceit.
- Angel’s Gift uses special, secure temperature and humidity-controlled packaging technology to assure safe food transportation to its destination.
- Any accidental transportation damage must be addressed with the shipping carrier in accordance with their specific policy.
- To prevent our products from the risks associated with spoilage, contamination, or misbranding, we cannot resell returned food items. Hence, we have to discard returned food.
- For public safety reasons, all food sales are FINAL SALE. No return or exchange claims will be accepted.
- All delivery dates are approximate. Angel’s Gift shall not be liable for any damage as a result of any delay or failure to deliver for any reason including, but not limited to, problems with suppliers, embargos or other governmental acts, regulations or requests, fire, flood, accidents, sabotage, strikes, slowdowns or other labor difficulties, war, riot, delays in transportation, or defaults of common carriers. In the event of any such delay, the date of delivery shall be extended for a period of time equal to the time lost because of delay. A buyer’s exclusive remedy for Angel’s Gift inability to deliver for any reason shall be rescission of this agreement, which the buyer can only exercise before Angel’s Gift has delivered the product to a carrier at any point of shipment.
- Agreeing to Angel’s Gift terms and conditions shall constitute the entire agreement between Angel’s Gift and the buyer. No term or provision of this agreement may be amended, waived, discharged, or terminated orally, but it can happen through an instrument in writing that is signed by all parties, except as otherwise expressly provided herein.
- The agreement and all rights hereunder shall be construed in accordance with and governed by the laws of the State of Maryland (without regard to any rules or principles of conflicts of laws that might look to any jurisdiction outside of the State of Maryland). The parties irrevocably submit to the jurisdiction of any federal or state court located in North Bethesda is in Montgomery County, Maryland and each party irrevocably agrees that any action may be heard and determined
Returns and Exchanges
All merchandise is guaranteed to be fresh and should be inspected immediately upon arrival. If for any reason you are not satisfied with your purchase and have identified a quality related issue, return it within 24 hours for an exchange or a refund of the purchase price of the products only (less shipping and handling). A credit can only be provided if the product is returned for review. Please keep all packaging intact for any returns. If an exchange is requested, the replacement product will be shipped as soon as we have processed and confirmed your claim.
If you choose to return, for credit, an unopened, unused item, a 15% restocking fee will be applied to the value of the product and deducted from your return.
ALL RETURNS MUST BE SHIPPED TO:
Angel’s Gift
Attn: Receiving Dept
5750 Bou Ave., Unit 1002
North Bethesda, MD 20852
For more information about shipping, contact us or call us at 301 828 6399 during regular business hours.
All prices are subject to change without prior notice.
Our product pictures: Actual items may differ slightly from pictures shown.
We are not responsible for products that spoil due to: packages left at the door for extended periods of time, packages sent back to freight location because nobody was available to sign for them, or delays in delivery times due to incorrect or incomplete addresses. We also can not be responsible for an item you return that never arrives to us or arrives damaged, so please make sure you insure any returned packages.
More questions?
If you have any other questions or concerns, please give us a call at 301. 828.6399 or email us at tk.angelsgift@gmail.com, and our knowledgeable Costumer Service representatives will be happy to assist you.